OUR MISSION

Each enterprise has only one manager – the CUSTOMER who can both reward you, or get everyone fired. That is why we have created a partner for you – “Gadgets”, who can understand the essence of the PRODUCTS, create clear PROCESSES and provide individual TOOLS for employees, so that your customers can relax and enjoy the benefits of your service.

EXPERIENCE

volkswagen
statoil

THE AGE OF EXPERTS ®

NEW APPROACH – A POWERFUL BOOST

“When products and services have become so similar and self-evident, and competition is mostly price-based, it's time to move to a new level of economic values that are beyond products and services, it's time for an experience economy.” Authentic, personal, unique and valuable experience will be the determining factor of choice whom to buy from.

 

/Joseph Pine/

TRAINING

icon_pardosanai

For sales

“The main thing in sales are the impressions of the customer. If you create an excellent experience for the customers, they will tell each other about it.” / Jeff Bezos /

icon_servisam

For the customer service

“You can't build a reputation on what you are going to do, you can achieve it only through what you do or have already done.” / Henry Ford /

icon_menedzmentam

For the management

“The productivity of work is not the responsibility of the worker but of the manager.” / Peter Drucker /

Training staff

All our trainers are practitioners – with experience not only in training, but also in sales and customer service. The offered solutions and training are developed in a team with all three trainers, while the training, in most cases, is conducted via an interaction of two trainers. Not only do we use our existing knowledge and experience, but we also regularly attend various training sessions ourselves. Prior to this, we expanded our experience in Latvia, Germany, Austria, Denmark, Finland, Estonia and Lithuania.

arturs_new

Arturs Štamers

  • Internationally certified in Volkswagen AG, sales and after-sales trainer.
  • Real-life experience in sales and customer service – 19 years.
  • Prepared and conducted more than 600 different development workshops and trainings.
  • Working languages – Latvian, English, Russian.
janis

Jānis Ozoliņš

  • Internationally certified Volkswagen AG and Audi AG sales trainer.
  • Real-life experience in sales and customer service – 14 years, both in B2B and B2C.
  • Carried out more than 350 different development trainings in Latvian, Estonia, Lithuania, Iceland.
  • Working languages – Latvian, English, Russian.
ugis

Uģis Veiders

  • Internationally certified in Volkswagen AG, sales and after-sales trainer.
  • Experience in B2B and B2C sales and customer service – 11 years.
  • Prepared more than 450 sales, customer service and management trainings.
  • Working languages – Latvian, English, Russian.

“If you have an apple and I have an apple and we exchange these apples then you and I will still each have one apple. But if you have an idea and I have an idea and we exchange these ideas, then each of us will have two ideas.” / George Bernard Shaw /

CONTACTS

Brīvības Str. 214m - 202, Riga, Latvia, PO box LV-1039

icon_phone

+371 67213077

icon_mobile

+371 28339967

icon_mail

info@gds.lv

FOLLOW OUR NEWS:

RDP IT Solutions